WHO WE ARE

Our employee-owners are passionate about how we deliver services to our customers and how we work together to make our business a success.  Our guiding principle is to look beyond profit and act with integrity for the benefit of our customers, business partners, and society.

Our core values define the way we treat each other, our customers, and our manufacturing partners.

• We do the right thing.  Our success is built on this.  We empower our employee-owners to be advocates for their customers for every interaction or problem.  We do the right thing even when it is difficult, costly, or unpopular.  We are committed to doing the right thing in every action and in every decision, even when no one is looking.
• We care about others.  We work from the assumption that people are good, fair, and honest, and that the intent behind their actions is positive.  We encourage other people and we all remember that we were once new.  We listen with care and empathy, and we listen to understand.
• Be a positive force.  We teach and learn without blaming.  We keep things fun.  We have have an open mind.  We believe that change is opportunity.  We celebrate success.
• Strive for personal and professional growth.  We are curious.  We ask why.  We speak up.  We learn why smart people with varying opinions think the way they do, and we learn from them.  We do more than what is required.  We own, document, and learn from our mistakes.  We ask "How can I make our company/community/family better?"  Excellence is a personal value we practice every day.
• We motivate for success with a passion to get things done right.  We find a way and drive results with a sense of urgency.  We do things right.  We get clear on expectations.  We are resourceful and show initiative.  We respond to every situation by looking for how we can do it, rather than explaining why it can't be done.